topic Re: cancelling a non functional account. in Get Support

cancelling a non functional account.

sfd — Wed, 10 Apr 2024 21:45:54 GMT

esim is non functional. service was never initiated. you have chaRGED MY CARD TWICE FOR THE NON-FUNCTION AL SERVICE. CANCEL everythingg please. Refund

Re: cancelling a non functional account.

Chalupa_Batman — Wed, 10 Apr 2024 21:51:34 GMT

Hello @sfd

We are all customers like you. Please reach out to a CS Agent via the little chat bubble in the bottom right corner.

Re: cancelling a non functional account.

fixin1 — Wed, 10 Apr 2024 21:54:05 GMT

@sfd - Please cancel PM here:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages