topic Can't activate in Get Support

Can't activate

maxhelpme — Wed, 10 Apr 2024 18:05:46 GMT

when I try to subscribe I get Error xxxxxxxx. I have an Android Samsung fe 21 and I can't download the app either it says it's not available in my country dude I live in Ottawa Canada lol

I'm trying to switch from Bell because they charge to much but signing up with you guys is a mission.

Why can we not have telecom companies that grape us in pricing and services? When I was in Australia I was paying $25 a month for unlimited talk text and data with no problems.

Re: Can't activate

hairbag1 — Wed, 10 Apr 2024 18:11:53 GMT

@maxhelpme

perhaps your phone thinks it's still in Oz and won't download the Cdn app for PM.

Re: Can't activate

Sansan — Wed, 10 Apr 2024 19:07:22 GMT

@maxhelpme Did you purchase the phone in Canada? Maybe its still set to Australia.

Go into your Google Pay Store app. Click on avatar top right* settings bottom left about phone > General, 'Account Country Preferences 'to see if it's set to Canada.

If it's not you need to change it to Canada.