topic Porting Number From Koodo in Get Support

Porting Number From Koodo

domulet — Tue, 04 Jan 2022 20:47:45 GMT

Hi I have been trying to port my number from Koodo and each time I try on the Change Number screen it gives me a "Generic Error"? I could use some help 🙂 thanks!

Re: Porting Number From Koodo

jheili99 — Sat, 29 Oct 2016 15:50:51 GMT

hi..

please private message one of the PM moderastors...they can help you quickly with that..

@Saray_O

Re: Porting Number From Koodo

domulet — Sat, 29 Oct 2016 16:05:06 GMT

thanks!!

Re: Porting Number From Koodo

Mary_M — Sat, 29 Oct 2016 17:02:09 GMT

Hey @domulet

I do apologize but Saray is not in today.

I could help you port your number - if not already done, can you please private message me the following?

- your PM number

- your Koodo number

- your Koodo account number

Thank you 🙂

Mary

Re: Porting Number From Koodo

domulet — Sat, 29 Oct 2016 20:41:33 GMT

Thanks Mary - I ended up solving the issue by reading post (and solutions) from others that had the same issue as myself....guess I should have done that first ;-).

It was the issue of having the same email address for both Koodo and PM...

But thanks for the help