topic Texting not work in Get Support

Texting not work

aljoisad — Tue, 09 Apr 2024 23:11:12 GMT

I just signed up with Public Mobile last Saturday (from Virgin).

Still can't send/receive texts (now Tuesday).

Calling works fine.

What do I do?

Handy1 — Tue, 09 Apr 2024 23:31:50 GMT

@aljoisad PM is aware of the issue and working in a fix best to notify them that you are one of the affected ones

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

aljoisad — Wed, 17 Apr 2024 11:09:26 GMT

I submitted 3 tickets and 1 direct message. Still no resolution/texting. It's now almost 2 wks since I signed up with Public.

So I decided to go back to my previous carrier. But they can't even take my number back because I can't confirm with a text.

So 2 of my tickets requested that Public MANUALLY accept Virgin's porting request. But Customer service still hasn't responded.

Any help would be appreciated.