topic Re: iPhone 15 Dial Pad not working during phone calls in Get Support

iPhone 15 Dial Pad not working during phone calls

Tatiana64 — Tue, 09 Apr 2024 21:43:37 GMT

Dial pad doesn't allow me to make selections during call by pushing numbers on it.

I hear click but my selection is ignored and call eventually ends, because "I did make a selection".

This is happening most of the call but only I'm on LTE or 5G.

When I switch to 3G it seems to be working better.

Is this because of different signal strength (3G VS LTE/5G)? Or PM service malfunction?

Now I have iPhone 15 but this also was also a problem with previous iPhone 11 Pro.

Phil_Adelphus — Tue, 09 Apr 2024 20:11:12 GMT

@Tatiana64 It seems to be an issue with iPhones, although mine doesn't do it - you might find a solution here

Tatiana64 — Tue, 09 Apr 2024 20:15:02 GMT

Thanks, I searched/checked that discussion before asking here - unfortunately didn't fix my issue 😞