topic Re: wont let me register new card in Get Support

wont let me register new card

Vandertrout — Tue, 09 Apr 2024 16:05:20 GMT

My account expired. Old card does not work trying to register new working card. System says cannot process at this time please try again later. Not good because need this phone for work. uhg. Please help.

Re: wont let me register new card

hairbag1 — Tue, 09 Apr 2024 16:08:56 GMT

@Vandertrout

if you're in a hurry to pay...get to Shell gas or Walmart and purchase payment vouchers..then dial 611 to add 'em to your account. Deal with credit card issue at leisure.

Re: wont let me register new card

Yummy — Tue, 09 Apr 2024 16:10:09 GMT

This is known issue with PM.

Try using computer, clean browser, incognito mode. If it does not work 1-2 times wait 1h and try again.

Open a ticket and see if agent can assist you.

Re: wont let me register new card

Sansan — Tue, 09 Apr 2024 16:29:53 GMT

Unfortunately, you just have to keep trying. Customer service agent cannot and will not help with updating credit card information for security purposes.

Re: wont let me register new card

BKNS27 — Tue, 09 Apr 2024 16:47:25 GMT

@Vandertrout