send /receive SMS problem

Julietz — Tue, 09 Apr 2024 01:36:31 GMT

I am able to receive calls and call others since porting from Roger’s to Public mobile
But I am still not able to Sent/Recieve SMS after 7 hours

Re: send /receive SMS problem

softech — Tue, 09 Apr 2024 10:57:44 GMT

@Julietz over the last weekend, PM seems to have text problem with new activation. But support can fix it quickly, you just need to engage them by open ticket with them

Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: send /receive SMS problem

computergeek541 — Tue, 09 Apr 2024 14:42:31 GMT

topic send /receive SMS problem in Get Support

send /receive SMS problem

Re: send /receive SMS problem

Re: send /receive SMS problem