topic Re: Account problem in Get Support

Account problem

Vassili — Sun, 07 Apr 2024 19:07:43 GMT

My service cut out because my credit card expired and then i went on this site to try and change the credit card on file and my account seems to have disappeared. Once i sign in it says i need to subscribe to another package, and i can’t access any of the things on the account linked to the number.

Re: Account problem

Chalupa_Batman — Sun, 07 Apr 2024 19:12:38 GMT

Hello @Vassili

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent

Re: Account problem

Handy1 — Sun, 07 Apr 2024 19:13:25 GMT

@Vassili

submit ticket with support to fix . using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437