topic Data not working in Get Support

Data not working

Sue181848 — Sun, 07 Apr 2024 17:59:44 GMT

Can anyone tell me how to get my data to work. I can now send and receive text messages and I can get phone calls, but my data isn't working 😢

Re: Data not working

Handy1 — Sun, 07 Apr 2024 18:02:32 GMT

@Sue181848 Can you verify you have data turned in in phone settings ? Have you tried to reboot the phone or reset network settings ? If still no luck please

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Data not working

hairbag1 — Sun, 07 Apr 2024 18:07:25 GMT

@Sue181848

tell us which make and model is your cellphone, as could be a problem with APN settings on some phones.