topic Re: Still need Help with new transfer in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Still-need-Help-with-new-transfer/m-p/1178463#M817507 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/402777">@Cornet</a>&nbsp;</P><P>Maybe try a reboot of your phone. &nbsp;</P><P>If still the same (ie. no talk service still), then your account was not set up properly. &nbsp;</P><P>You will need to contact customer service for help. Submit a ticket via the chatbot or via the following link:&nbsp;</P><P><SPAN>&nbsp;<A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></SPAN></P><P><SPAN>Edit: I created your own thread about your particular situation.&nbsp;</SPAN></P> Sun, 07 Apr 2024 14:55:34 GMT Dunkman 2024-04-07T14:55:34Z Re: Still need Help with new transfer https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Still-need-Help-with-new-transfer/m-p/1178457#M817504 <P>I need help transfer my old number 413-xxx-xxxx to Public Mobile.This number not working, and I have not got any transfer message from old provider(Virjin). I got SMS , that ne # 437-xxx-xxxx available, but just SMS messages working. Calls not working.</P> Sun, 07 Apr 2024 14:52:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Still-need-Help-with-new-transfer/m-p/1178457#M817504 Cornet 2024-04-07T14:52:37Z Re: Still need Help with new transfer https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Still-need-Help-with-new-transfer/m-p/1178463#M817507 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/402777">@Cornet</a>&nbsp;</P><P>Maybe try a reboot of your phone. &nbsp;</P><P>If still the same (ie. no talk service still), then your account was not set up properly. &nbsp;</P><P>You will need to contact customer service for help. Submit a ticket via the chatbot or via the following link:&nbsp;</P><P><SPAN>&nbsp;<A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></SPAN></P><P><SPAN>Edit: I created your own thread about your particular situation.&nbsp;</SPAN></P> Sun, 07 Apr 2024 14:55:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Still-need-Help-with-new-transfer/m-p/1178463#M817507 Dunkman 2024-04-07T14:55:34Z