https://productioncommunity.publicmobile.ca/t5/Get-Support/Loyalty-Bonus-Data-Missing/m-p/1177734#M817077 <P>I received an email and a text from Public in regards to my loyalty bonus data of 240gb but it seems to be missing all of a sudden.</P><P>Is there a specific reason for that?</P> Sat, 06 Apr 2024 05:17:49 GMT Karezz94 2024-04-06T05:17:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Loyalty-Bonus-Data-Missing/m-p/1177734#M817077 <P>I received an email and a text from Public in regards to my loyalty bonus data of 240gb but it seems to be missing all of a sudden.</P><P>Is there a specific reason for that?</P> Sat, 06 Apr 2024 05:17:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Loyalty-Bonus-Data-Missing/m-p/1177734#M817077 Karezz94 2024-04-06T05:17:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Loyalty-Bonus-Data-Missing/m-p/1177737#M817079 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/303973">@Karezz94</a>&nbsp;</P><P>any chance you changed plan to a lower value?</P><P>it said on the FAQ that the special 150 days bonus will be gone if you change to a lower value plan</P><P><A href="https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points" target="_blank">https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points</A></P><P class="lia-indent-padding-left-30px"><STRONG>Will I lose my special bonus data if I switch plans?</STRONG></P><P class="lia-indent-padding-left-30px">The bonus data will remain active unless your account becomes inactive, you switch to a plan of lower value or to an incompatible plan.</P> Sat, 06 Apr 2024 04:27:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Loyalty-Bonus-Data-Missing/m-p/1177737#M817079 softech 2024-04-06T04:27:10Z