topic Re: billing issue. March billing does not reflect updated plan. in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/billing-issue-March-billing-does-not-reflect-updated-plan/m-p/1176581#M816496 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/402190">@yaotan</a>&nbsp;wrote:<BR /><P>switched $34.00 plan in February to take effect on 25March 2024.&nbsp; plans updated on 25March to $34.00 but credit card charge did not reflect the change and was charge $45.20</P><P>please update the new payment plan</P><HR /></BLOCKQUOTE><P>There has a been a long time issue when changing to a less expensive plan for the system to look for a payment for the original higher priced plan.&nbsp; Is there an extra $5 in your Public Mobile account's available balance?</P> Thu, 04 Apr 2024 00:54:53 GMT computergeek541 2024-04-04T00:54:53Z billing issue. March billing does not reflect updated plan. https://productioncommunity.publicmobile.ca/t5/Get-Support/billing-issue-March-billing-does-not-reflect-updated-plan/m-p/1176577#M816495 <P>switched $34.00 plan in February to take effect on 25March 2024.&nbsp; plans updated on 25March to $34.00 but credit card charge did not reflect the change and was charge $45.20</P><P>please update the new payment plan</P> Thu, 04 Apr 2024 00:55:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/billing-issue-March-billing-does-not-reflect-updated-plan/m-p/1176577#M816495 yaotan 2024-04-04T00:55:03Z Re: billing issue. March billing does not reflect updated plan. https://productioncommunity.publicmobile.ca/t5/Get-Support/billing-issue-March-billing-does-not-reflect-updated-plan/m-p/1176581#M816496 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/402190">@yaotan</a>&nbsp;wrote:<BR /><P>switched $34.00 plan in February to take effect on 25March 2024.&nbsp; plans updated on 25March to $34.00 but credit card charge did not reflect the change and was charge $45.20</P><P>please update the new payment plan</P><HR /></BLOCKQUOTE><P>There has a been a long time issue when changing to a less expensive plan for the system to look for a payment for the original higher priced plan.&nbsp; Is there an extra $5 in your Public Mobile account's available balance?</P> Thu, 04 Apr 2024 00:54:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/billing-issue-March-billing-does-not-reflect-updated-plan/m-p/1176581#M816496 computergeek541 2024-04-04T00:54:53Z