topic Re: Invalid referral code in Get Support

Invalid referral code

electronus1 — Tue, 02 Apr 2024 04:56:38 GMT

Hi,

My friend tried to activate with my referral code and PM's site says it is invalid.

Is there any refer-a-friend limits on PM now?

Thanks

edited by computergeek541: picture of referral code removed

Re: Invalid referral code

Legacy_Rewards — Tue, 02 Apr 2024 00:57:07 GMT

@electronus1

That code looks too short.

Re: Invalid referral code

fixin — Tue, 02 Apr 2024 01:02:51 GMT

@electronus1 - It has to be 6 digits I think, both of my accounts are 6 digit referral codes.

Re: Invalid referral code

electronus1 — Tue, 02 Apr 2024 04:56:07 GMT

Just a screenshot to prove. I guess I got 5 digits because I'm early PM adopter

edited by computergeek541: screenshot of referral code removed from this message post

Re: Invalid referral code

fixin — Tue, 02 Apr 2024 01:23:08 GMT

@electronus1 - Please continue activation without using the referral code BUT when you are finished please contact CS_Agent with this issue.

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

Re: Invalid referral code

BKNS27 — Tue, 02 Apr 2024 01:30:25 GMT

@electronus1

Looks like you are activating your friends SIM online. Activation can only be done on the PM app so your friend needs to download the app on their phone and activate the SIM and enter the referral code on the payment section.

If all fails, click on the Chat icon and type in Submit a Ticket for an agent to help.

Re: Invalid referral code

computergeek541 — Tue, 02 Apr 2024 01:34:18 GMT