topic Cannot Access Account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-Access-Account/m-p/1175352#M815940 <P>I am not able to reset my account and update my billing details.</P> Mon, 01 Apr 2024 23:14:43 GMT Vijeyarajah 2024-04-01T23:14:43Z Cannot Access Account https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-Access-Account/m-p/1175352#M815940 <P>I am not able to reset my account and update my billing details.</P> Mon, 01 Apr 2024 23:14:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-Access-Account/m-p/1175352#M815940 Vijeyarajah 2024-04-01T23:14:43Z Re: Cannot Access Account https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-Access-Account/m-p/1175357#M815942 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/394175">@Vijeyarajah</a>&nbsp;'Are you able to login using your account email and password? If not, you might need to reset your password. Try using the PM App if you already know your account details to login.&nbsp;<BR /><BR /><A href="https://www.publicmobile.ca/en/bc/get-help/articles/eversafe-troubleshooting" target="_blank">https://www.publicmobile.ca/en/bc/get-help/articles/eversafe-troubleshooting</A></P> Mon, 01 Apr 2024 23:19:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-Access-Account/m-p/1175357#M815942 NDesai 2024-04-01T23:19:33Z