topic Re: Question about unsubscribed while I am in 90 days plan in Get Support

Question about unsubscribed while I am in 90 days plan

Mohammud — Mon, 01 Apr 2024 21:13:43 GMT

I am currently in 90 days plan which ends on June 24, 2024. I will be out of country for about 40 days starting from May 1 until June 10. If I unsubscribed my plan on April 30 and then subscribed again on June 10, will my plan gets extended for 40 days passed June 24, 2024 (which is August 3, 2024).

Please let me know what will happen when I subscribed again on June 10, 2024.

Re: Question about unsubscribed while I am in 90 days plan

hTideGnow — Mon, 01 Apr 2024 21:17:19 GMT

hi @Mohammud sorry, unsubscribe now does not mean a pause to your plan. All it means is that it won't auto renew after your current end date. You current plan goes till Jun 24, your trip is now but when you are back, it is still not Jun 24 yet, there is no way to save any money out of it or extend it. Sorry

Re: Question about unsubscribed while I am in 90 days plan

Mohammud — Mon, 01 Apr 2024 21:25:27 GMT

Thank you @hTideGnow. Also, I am unable to locate unsubscribe option in publicmobile account on web portal

Re: Question about unsubscribed while I am in 90 days plan

hTideGnow — Mon, 01 Apr 2024 21:32:31 GMT

hi @Mohammud again you dont need to unsubscribe in your case as it won't save you any money or pause your current cycle

but if you need it, it is under Payment page in My Account using the browser, them click Manage Subscription, there is a toggle switch "Subscribed", it is used to turn on and off autopay

if you use the app, it is under Subscription, click Manage Subscription , then click Subscription Renewal

Re: Question about unsubscribed while I am in 90 days plan

hairbag1 — Mon, 01 Apr 2024 21:44:39 GMT

@Mohammud

BUT...this won't help in your case. Your current plan runs until June 24, but you'll be home by then. You're unable to stop your current plan and get it extended. Best to just leave it alone this time.