topic Re: activation in Get Support

activation

wak_wak — Mon, 01 Apr 2024 12:51:19 GMT

this company is sucks. note you can't activate your sim with out a credit card

Re: activation

HALIMACS — Mon, 01 Apr 2024 12:55:56 GMT

That is correct. You do need a credit card to activate here @wak_wak . 🙁

However, once that has been done, you can pay by debit Visa or debit MasterCard or purchase Public Mobile payment vouchers and apply the vouchers to the account. 🙂

Public Mobile can remove the credit card registered on file after the activation is completed. Simply ask them this way:

To contact a Customer Support Agent, there are 2 methods:

Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request). Click the result which states Click here to submit a ticket and follow the prompts, or,
Send a private message to the Customer Support Agent by clicking here You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: activation

hairbag1 — Mon, 01 Apr 2024 13:52:45 GMT

@wak_wak

you can buy a re-loadable Visa pr MC debit card at Walmart or other retail outlets...then use it to activate your new account. You can delete it once you're successfully activated or use it for on-going renewals.

Re: activation

hTideGnow — Mon, 01 Apr 2024 14:20:53 GMT

HI @wak_wak

sorry activating by voucher is not longer allowed. But Visa Debit or MC debit will work too. and Prepaid credit card which you can easily get from stores