topic Re: Partial port in Get Support

Partial port

gafoor — Sun, 31 Mar 2024 20:15:55 GMT

I ported my phone from Rogers and opted for public esim. I removed Rogers sim after confirming yes to the porting sms.. Now I can see public network. I can make outbound calls and receive calls from certain numbers. All other calls are going to Rogers voice mail. I am also not getting any text messages. It has. been going on for the last 3 days with no change.

Re: Partial port

Hollister — Sun, 31 Mar 2024 16:52:50 GMT

@gafoor

Sorry I see it has been 3 days ago. Your port might be stuck. Try messaging an agent using the chatbot.

If you have problems with the chatbot you can private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Partial port

Paul215 — Sun, 31 Mar 2024 17:09:19 GMT

You can also try calling the porting department. I don't know if it is open today, I'm sending you the number by private message.