topic Re: Billing cycle in Get Support

Billing cycle

Burr — Fri, 29 Mar 2024 16:44:54 GMT

Trying to find a way to change my billing cycle payment from 30 days to 90 days. Without changing my existing subscription.

Re: Billing cycle

Sansan — Fri, 29 Mar 2024 16:47:58 GMT

Hi, the only way to change cycle to 90 days is if it's available for 90 days. Currently only tithe $55 dollar plan has 90 days. Is that the plan you are on?

If not, you cannot.

Re: Billing cycle

Burr — Fri, 29 Mar 2024 16:56:12 GMT

I am not on the $55 plan. I understand. Thank you for your reply.
Resolved !

Re: Billing cycle

hairbag1 — Fri, 29 Mar 2024 16:56:35 GMT

@Burr

on the down side...if you're on a 90 day plan but decide to upgrade to a different plan OR if you decide to leave PM..you have to plan that strategically so as to minimize loses in current plan. As far as I can figure...the 30 day plans have the least risk.

Re: Billing cycle

Yummy — Fri, 29 Mar 2024 16:57:04 GMT

You would have to find a plan witch renews every 90 days. No other way to change it.

Re: Billing cycle

BKNS27 — Fri, 29 Mar 2024 16:59:28 GMT

@Burr

You can login to your PM app and it will specify the range of your subscription dates.

Eg: Current Subscription Cycle: Mar 22 - Apr 21.

Re: Billing cycle

computergeek541 — Sat, 30 Mar 2024 03:59:28 GMT

@BKNS27 wrote:
@Burr
You can login to your PM app and it will specify the range of your subscription dates.
Eg: Current Subscription Cycle: Mar 22 - Apr 21.

Ironically, the Self Serve site shows the wrong dates for all customers. In the above example, that's adctually 31 days when the plan only lasts for 30 days.