topic Re: Port Request in Get Support

Port Request

ndru920 — Tue, 04 Jan 2022 20:46:55 GMT

Hi,
I was told my number couldn't be ported normally a representative via email created a ticket and told me my number would be ported 'shortly', it's been more than 24 hours and still nothing, can someone look into this for me please? Thanks!

Ticket Number: IN0000012659288

Re: Port Request

neilselden — Fri, 28 Oct 2016 21:22:26 GMT

Hi,

This is an issue one of our moderators can follow up with.

@Shazia_K, is it possible to provide @ndru920 with an update?

Cheers,

Neil

Re: Port Request

Shazia_K — Fri, 28 Oct 2016 22:20:18 GMT

Hey @ndru920,

Thank you for reaching out to us,

Please allow at least another 48 hours, please check back with the support team by responding to their email 😉

Thanks,

Shazia

Re: Port Request

ndru920 — Fri, 28 Oct 2016 22:32:57 GMT

Ok I'll wait a bit longer, thanks!

Re: Port Request

ndru920 — Fri, 18 Nov 2016 12:42:43 GMT

Hi Mods, it's been 3 weeks now and I still haven't had my number ported. I emailed support on Monday but haven't received a reply, can someone look into the ticket for me please? Thanks!

Re: Port Request

Rockdaddy22 — Fri, 18 Nov 2016 13:35:21 GMT

Thanks for being so patient, @Shazia_K or @Mary_M could you take a look at this please.

Re: Port Request

Saray_O — Sun, 27 Nov 2016 15:13:55 GMT

Hi @ndru920,

I'm really sorry about this. I just sent you a private message!