topic Re: can I add a PIN to control the Phone Number transfer? in Get Support

can I add a PIN to control the Phone Number transfer?

jbake — Fri, 29 Mar 2024 21:57:05 GMT

can I add a PIN to the phone transfer process so that if a phone number transfer comes in, it will atleast ask them for a PIN number first? I don't see this option anywhere in the dashboard

Re: can I add a PIN to control the Phone Number transfer?

Phil_Adelphus — Fri, 29 Mar 2024 21:58:52 GMT

@jbake I don't think you can but if someone tries to port out your number you will get a text from Public Mobile asking for authorization.

Re: can I add a PIN to control the Phone Number transfer?

jbake — Fri, 29 Mar 2024 22:00:10 GMT

hey Phil, thanks. How sure are you?

Re: can I add a PIN to control the Phone Number transfer?

Phil_Adelphus — Fri, 29 Mar 2024 22:02:14 GMT

@jbake For Public Mobile, certain. While it's the normal procedure there are a few carriers who don't send an authorization text though.

Re: can I add a PIN to control the Phone Number transfer?

jbake — Fri, 29 Mar 2024 22:03:37 GMT

ok, well I will wait abit to see if someone can assuringly answer this. Thanks alot Phil.

Re: can I add a PIN to control the Phone Number transfer?

Phil_Adelphus — Fri, 29 Mar 2024 22:04:58 GMT

@jbake See

https://www.publicmobile.ca/en/bc/get-help/articles/porting-out

Re: can I add a PIN to control the Phone Number transfer?

jbake — Fri, 29 Mar 2024 22:07:39 GMT

excellent, good thinking. I"m new here haha i appreciate that Phil.