topic Re: US Roaming Data in Get Support

US Roaming Data

dooffehr — Fri, 22 Mar 2024 01:20:35 GMT

Hey everyone, I'm really in need of some help here!
I purchased a 3gb 15-day US data add-on and for the first 3 days it worked fine here in the US.
Now it suddenly cannot connect to data at all.
My phone network status shows full service with a little R for roaming, but then continually quickly flashes LTE + with an exclamation mark over the full service bar.

I am using an Google Pixel 6 running the latest Android.
I checked the add-on usage and it shows that I have only used 3.2% of the 3gb and have 11 out of 15 days remaining.
I have rebooted the phone, turned airplane mode on and off, turned off data limit, made sure mobile data is on and roaming data is allowed.

I have set my preferred network type to LTE instead of 5G, even though 5G worked for the first 3 days.

Now I need to leave my motel and my wifi access in the morning and need the mobile data in order to travel but am not able to connect.

Any help would be greatly appreciated!

Re: US Roaming Data

Sansan — Fri, 22 Mar 2024 01:31:01 GMT

Hey!! Sounds like you are doing everything correctly.!

Try also the following.

If possible, put your phone to 4G/LTE and connect to T-Mobile or AT&T. Don't use 5G can be hit or miss.

Keep data roaming on.

Re: US Roaming Data

dooffehr — Fri, 22 Mar 2024 01:35:53 GMT

I should mention that I also did confirm that I am connected to AT&T.
I also tried connecting to T-Mobile but the area I'm in had no T-Mobile service.

Re: US Roaming Data

Sansan — Fri, 22 Mar 2024 01:40:30 GMT

Hopefully T-Mobile will be in next area and all will connect.

Re: US Roaming Data

Rose67 — Sat, 23 Mar 2024 00:04:24 GMT

this happened to me just today too..... can't figure it out...have you!?

Re: US Roaming Data

dooffehr — Sun, 31 Mar 2024 20:20:34 GMT

I never did figure out the problem, it just eventually started working again and then worked for the rest of my trip...

[✅ thanks for letting us know ..... Luddite]