topic Re: Problem sending Picture messages after update in Get Support

Re: Problem sending Picture messages after update

slauer26 — Thu, 28 Mar 2024 17:55:23 GMT

hello ,

I have a kyocera duraforce E6910 with android 10 too and have the same issue with the MMS even when the Apn settings are correct.Only data works correctly
I have tried three different cards/carrier with correct MMS apn settings and the problem still persists.
you see only the sending arrows which interrupts permanently.
I think there is a bug on their software or did you solve the issue with a workaround ?

Thank you

Re: Problem sending Picture messages after update

softech — Thu, 28 Mar 2024 18:20:55 GMT

@slauer26

It is an APN issue. You will need to delete the current APN profile first. Then Add new profile and add according to this, please note case-sensivitve and do not add extra spaces. Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
(or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or   default,mms,agps,supl,fota,hipri
   (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

Re: Problem sending Picture messages after update

TheSterlinger — Thu, 28 Mar 2024 18:34:25 GMT

As far as I’m aware the is no work around. The only solution is buying a new phone that’s within the last 6ish years old.

https://www.publicmobile.ca/en/on/get-help/articles/picture-messaging-updates

But trying changing your APN settings again. Click add new setting and remove old then add this. Restart and see if any change.

Name: Public Mobile
APN: sp.mb.com
MMSC proxy: mmscproxy.mobility.ca
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS port: 8799
MCC: 302
MNC: 220

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone