topic Re: No reply from CS agent in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172989#M814657 <P>ticket and message</P> Thu, 28 Mar 2024 16:01:42 GMT richardsmile 2024-03-28T16:01:42Z No reply from CS agent https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172936#M814636 <P>It's simply incredible that CS agent doesn't reply my message since yesterday morning. Is it on the brink of bankruptcy or a fraudster company?</P> Thu, 28 Mar 2024 14:06:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172936#M814636 richardsmile 2024-03-28T14:06:53Z Re: No reply from CS agent https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172938#M814637 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/396677">@richardsmile</a>&nbsp; They usually reply with in 2-4 hours but&nbsp;</P><P class=""><SPAN class="">After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box</SPAN></P><P class="">&nbsp;</P><P class=""><SPAN class=""><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></SPAN></P> Thu, 28 Mar 2024 14:08:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172938#M814637 Handy1 2024-03-28T14:08:29Z Re: No reply from CS agent https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172955#M814644 <P>Maybe they are very busy.</P><P>Did you open a Ticket (has priority) or just message them?</P> Thu, 28 Mar 2024 14:38:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172955#M814644 Meow 2024-03-28T14:38:27Z Re: No reply from CS agent https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172989#M814657 <P>ticket and message</P> Thu, 28 Mar 2024 16:01:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/No-reply-from-CS-agent/m-p/1172989#M814657 richardsmile 2024-03-28T16:01:42Z