topic payment in Get Support

payment

Mamabear82 — Thu, 28 Mar 2024 15:41:18 GMT

My old card had expired and i have a new aard that im trying to register and everytime ii entr the information it keepstelling me that there i an error and to try again later my services have been expired please hel me how do i refgiter my new card

Re: payment

Sansan — Thu, 28 Mar 2024 15:57:12 GMT

@Mamabear82 the system is not working properly to update credit card.

Use another device if you have use another web browser or use the app, refresh your device and wait. Try again in twenty four hours.

If it's still not working, you can buy payment vouchers to use toward your account to get it working right away. Bear in mind that some vouchers might need twenty four hours to be effective once added.

You can purchase at most gas stations and Shoppers Drug Mart.

See link where to purchase.

https://www.publicmobile.ca/en/on/payment-voucher

Re: payment

BKNS27 — Thu, 28 Mar 2024 15:51:33 GMT

@Mamabear82

Just login to the PM app then click on Payment button bottom of the app then Update Card Information.

Re: payment

hairbag1 — Thu, 28 Mar 2024 16:05:19 GMT

@Mamabear82

if it's still not accepting the new card...consider an on-line instant payment voucher from www.muskbird.com. Other PM'er have had success with them also.