Password reset email not being received.

DARKINGBog — Wed, 27 Mar 2024 23:12:54 GMT

Hey, I'm trying to reset my password for my public mobile account (not this community account) and it says it has sent me the reset email but after a while day, I don't see it at all in my inbox. Not in spam, not in promotions, not in trash. I think something must be broken.

Re: Password reset email not being received.

fixin — Wed, 27 Mar 2024 23:15:06 GMT

@DARKINGBog - Please contact CS_Agent:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

topic Re: Password reset email not being received. in Get Support

Password reset email not being received.

Re: Password reset email not being received.