topic Re: Dropped calls in Get Support

Dropped calls

Alexlem — Wed, 27 Mar 2024 19:44:22 GMT

Just switched 2 lines to PM from Fido and getting dropped calls few times a day on both lines at different locations (Toronto dt and Richmond Hill/Vaughan).

Any suggestions?

Re: Dropped calls

Chalupa_Batman — Wed, 27 Mar 2024 19:50:11 GMT

Hey @Alexlem

I've been getting dropped calls too now and then. Try going into network settings and turn off automatic and pick Public Mobile then reboot. See if that resolves it.

Since you switched, have you been able to make and receive calls? What about text messages and data?

Re: Dropped calls

HALIMACS — Wed, 27 Mar 2024 19:50:30 GMT

@Alexlem

try rebooting your device and resetting network connections. If available, you may want to try your Sim card in another device to see if the problem continues. Of course, you can’t do this with E-SIM.