topic Cancel Subscription in Get Support

Cancel Subscription

Sunil21 — Wed, 27 Mar 2024 17:40:38 GMT

If I cancel my plan would I get the refund of unused service. My renewal date is April 23?

Re: Cancel Subscription

hTideGnow — Wed, 27 Mar 2024 17:42:16 GMT

HI @Sunil21

sorry, no, no refund as PM is a prepaid provider

So, try to port out your line closer to april 23 instead

Re: Cancel Subscription

Chalupa_Batman — Wed, 27 Mar 2024 17:44:54 GMT

Hello @Sunil21

Public Mobile is a pre paid service. There are no refunds because of that reason. Only you can decide if you wish to use the full 30 days you paid for.

If you plan on porting out to a different service, make sure you do it a few days before the expire date as you'll need an active account to do so.

Re: Cancel Subscription

hairbag1 — Wed, 27 Mar 2024 17:46:57 GMT

@Sunil21

you've paid for 30 days of service and there's no refunds...so give it a test drive for a couple weeks. If you're still anxious to leave, port out closer to April 20 ish.

added...disable Subscribed to make sure no further payments...