topic Re: Referral in Get Support

Referral

pbigattini — Tue, 26 Mar 2024 19:28:04 GMT

Hello! I forgot to input who referred me to Public Mobile. Can I still get their account credited, or whatever they get?
thank you

Re: Referral

hTideGnow — Tue, 26 Mar 2024 19:31:47 GMT

HI @pbigattini

support agent can add it back for you.  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referral

Handy1 — Tue, 26 Mar 2024 19:40:50 GMT

@pbigattini No worries , even thou things supposed to be done on activation support team is typically pretty understanding and will help add it for you after the fact just

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437