topic Re: No data after plan changed today. in Get Support

No data after plan changed today.

GeorgeGeorge — Tue, 26 Mar 2024 18:24:19 GMT

I do not have data even though my carrier still says public mobile and my subscription is paid for. I've already tried resetting my network settings and all that stuff. My number has not been changed and my account remains in tact. Is anyone else facing issues with Public Mobile today?

Re: No data after plan changed today.

hairbag1 — Tue, 26 Mar 2024 18:28:19 GMT

@GeorgeGeorge

seems like a few others with similar complaints today. Keep watching Community for resolutions.

Re: No data after plan changed today.

Chalupa_Batman — Tue, 26 Mar 2024 18:36:50 GMT

Interest. I'm assuming you've reboot your phone? Simplest things can resolve. Also, if you go into network settings, turn off automatic and choose Public Mobile then reboot. See if that helps. Sometimes I feel when it's on Automatic, it bounces to Bell and Rogers and may not always be... "there"... if that makes sense.

Re: No data after plan changed today.

GeorgeGeorge — Tue, 26 Mar 2024 18:45:01 GMT

Yeah I did that as well and rebooted, still just have bars but no LTE or 3G icon.

Re: No data after plan changed today.

Chalupa_Batman — Tue, 26 Mar 2024 19:04:07 GMT

Which phone? FYI, there are a few others reporting the same issues.