topic Re: Terminate cellphone service in Get Support

Terminate cellphone service

Jack114 — Tue, 26 Mar 2024 10:29:36 GMT

Hi, good morning!

If I want to terminate cellphone service, what should I do?

Thanks.

Re: Terminate cellphone service

Handy1 — Tue, 26 Mar 2024 10:33:29 GMT

@Jack114 one way is to port your number out , or you can just turn off auto subscribe

Turn auto subscribe off/on

And lastly you can get support to remove credit card info from the account right away

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Terminate cellphone service

Phil_Adelphus — Tue, 26 Mar 2024 11:27:44 GMT

@Jack114 If you want to transfer your phone number to another provider your Public Mobile account needs to be still active until the transfer is done, otherwise you will lose your current phone number.