topic Re: Changing between SIM Cards in Get Support

Changing between SIM Cards

thunder34 — Mon, 25 Mar 2024 18:26:41 GMT

Hello everyone, I'm just wondering if anyone knows what kind of delay I can expect while transferring between two public mobile SIM cards and whether the original SIM card will still be usable afterwards, (if I were to transfer back to it)? Thank you.

Re: Changing between SIM Cards

hTideGnow — Mon, 25 Mar 2024 18:28:06 GMT

HI @thunder34

sim cards can only be used once. once you moved to another sim card, you can throw away the old one as it cannot be use for sim

sim card change is fast, usually within 5 mins. if you login to My Account, and change the sim card there (enter new sim number), once submitted, log out and reboot once and twice and it should be good

Re: Changing between SIM Cards

Chalupa_Batman — Mon, 25 Mar 2024 18:29:07 GMT

Well, a while back I had to switch SIM's as we thought that was the issue. When I went into my account, I just updated the SIM card number, shut off my phone, inserted card and reboot. I was up running right away. 🙂

The old SIM card however, it will be DOA. In other words, it's the world's smallest paper weight. They can't be used again.

Re: Changing between SIM Cards

thunder34 — Mon, 25 Mar 2024 18:34:25 GMT

Thank you for the speedy responses gents. **bleep**, that sucks to hear that the old SIM will be garbage afterwards though, does anyone know if the same holds true for E-SIMs?

Re: Changing between SIM Cards

hTideGnow — Mon, 25 Mar 2024 18:36:33 GMT

HI @thunder34

unfortunately yes, same for esim

but physical sim is better, at least if you didn't change the sim, just changed the phone, you can move the sim from old phone to new

with esim, if you change phone, you need to pay another $5 for a new esim on the phone.