topic MMS not working on my Oneplus 11 since android update in Get Support

MMS not working on my Oneplus 11 since android update

antoinem — Mon, 25 Mar 2024 12:50:11 GMT

what's the fix?

MMS arent working at all now

Re: MMS not working on my Oneplus 11 since android update

Dunkman — Mon, 25 Mar 2024 13:07:33 GMT

@antoinem

Maybe try a reboot of phone if not done already. Network reset of phone (note this will erase any saved Wifi passwords)

Also check the APN settings:

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri

Here is some more information:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Feb-14/td-p/1134839

Re: MMS not working on my Oneplus 11 since android update

Phil_Adelphus — Mon, 25 Mar 2024 13:11:32 GMT

@antoinem See also this thread, it seems there's a peculiarity with OnePlus such that you have to change part of the APN to all caps

https://productioncommunity.publicmobile.ca/t5/Get-Support/MMS-stopped-working/td-p/1140551

Re: MMS not working on my Oneplus 11 since android update

yow613 — Mon, 25 Mar 2024 13:34:05 GMT

On my two oneplus phones I had to change the APN part (SP.MB.COM) to all upper case. Go into airplane mode then out and it worked. Uppercase isn't supposed to matter but it does. This was on a OnePlus 7 Pro and a OnePlus 8. I wasn't able to get all the MMS I missed, but new MMS now work.

Re: MMS not working on my Oneplus 11 since android update

natewu — Tue, 26 Mar 2024 20:47:34 GMT

This worked on my Pixel 5 as well, but now I am testing while on call my data plan is 5g got reduced to H+ when on calls. At least I can send MMS again now