topic Re: Monthly payment in Get Support

Monthly payment

Gracelau — Mon, 25 Mar 2024 00:28:32 GMT

Do I lose all royaty discount and auto pay incentives and pay full original monthly fee after moving to the new points program?

Re: Monthly payment

HALIMACS — Mon, 25 Mar 2024 00:36:58 GMT

@Gracelau

The biggest difference is in the loyalty aspect.

Previously one earned a dollar a month increasing to $2 a month after 2 years and so on up to 5 years.

With the public points program the maximum one earns is the equivalent of $10 per year

The refer a friend stays the same effectively

The autopay discount is replaced with a 5% toward your points value of your plan cost.

Re: Monthly payment

Dunkman — Mon, 25 Mar 2024 00:37:26 GMT

@Gracelau

Unfortunately, you will be paying full original monthly fee starting in May 2024. There is no monthly autopay or loyalty rewards.

You will get 5% back in your plan payment in points. Once a year on your anniversary date (sign up), you will get 10 loyalty points. If you referred any friends, you will still get 1 point for each friend referred as long as friend stays with Public mobile. You will also need to manually convert 15 points to $15 bill credit.