Subscription Not Activated

Bautista0848 — Sun, 24 Mar 2024 23:15:29 GMT

Hello,

I just signed up to a public mobile account and after downloading the app and continuing the activation process, I got to the last step before it said “Subscription Not Activated”. It told me to speak to someone at support but all it did was try to get me to create a ticket but clicking the button leads to a blank page. I guess this is my only other avenue to get support. Please let me know what can be done to activate my line. Thanks.

Re: Subscription Not Activated

fixin — Sun, 24 Mar 2024 23:16:31 GMT

@Bautista0848 - Here is another way to create a ticket with support:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

topic Subscription Not Activated in Get Support

Subscription Not Activated

Re: Subscription Not Activated