topic Re: How to delete eSIM that won’t install iphone11 in Get Support

How to delete eSIM that won’t install iphone11

Judebabe — Sun, 24 Mar 2024 20:23:55 GMT

Paid

app shows available to install

get error message opps problem, try again later

can’t buy another eSIM as app says to install the one I just bought but can’t install????

help please

cs has been less than useless

Re: How to delete eSIM that won’t install iphone11

Handy1 — Sun, 24 Mar 2024 20:28:19 GMT

@Judebabe If eSIM didn’t instal should be no need to delete it but you can check your sim manager in phone setting try to ensure PM sim is enabled or set to primary and “turn this line on “ is toggled on

There you can delete it too . But I think you just have setting toggle on that line and rebbot phone for it to work

Re: How to delete eSIM that won’t install iphone11

Judebabe — Sun, 24 Mar 2024 20:31:55 GMT

does not show I have an eSIM

Re: How to delete eSIM that won’t install iphone11

Judebabe — Sun, 24 Mar 2024 20:32:37 GMT

my app shows this

Re: How to delete eSIM that won’t install iphone11

Judebabe — Sun, 24 Mar 2024 20:32:58 GMT

But I get this

Re: How to delete eSIM that won’t install iphone11

Handy1 — Sun, 24 Mar 2024 20:33:03 GMT

@Judebabe So it didn’t instal nothing to delete then . But you can check your welcome email and try to scan the QR code to install the eSIM

Re: How to delete eSIM that won’t install iphone11

Handy1 — Sun, 24 Mar 2024 20:34:50 GMT

@Judebabe

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How to delete eSIM that won’t install iphone11

Judebabe — Sun, 24 Mar 2024 20:36:30 GMT

I never got a welcome email, I have checked junk and deleted. I just added eSIM to my iPhone 15 and no email either. It installed from app