topic Re: Account access in Get Support

Account access

J86 — Sun, 24 Mar 2024 13:33:07 GMT

B4 I completed the setup my phone was drowned. Cant access my account because i cant get my otc. Any suggestions?

Re: Account access

Phil_Adelphus — Sun, 24 Mar 2024 13:38:24 GMT

@J86 When you go to log in on another device hit "didn't get the code" a few times to see if it will give you an email option. If that doesn't work because the account is not fully set up then contact customer service at the chat/message icon bottom right of the page

Re: Account access

Dunkman — Sun, 24 Mar 2024 14:26:49 GMT

@J86

More details would be helpful. What do you mean by "drowned"? Does your phone actually work? Were you charged?