topic Re: Customer service agent in Get Support

Customer service agent

NICCHARTRAND1 — Sat, 23 Mar 2024 19:35:16 GMT

Is there a number where I can speak with an agent?

Re: Customer service agent

Chalupa_Batman — Sat, 23 Mar 2024 19:44:55 GMT

Hi @NICCHARTRAND1 Look at the bottom right corner.

That is how you reach an agent. What issues are you having? Maybe we can help?

Re: Customer service agent

Alveeto — Sat, 23 Mar 2024 19:55:52 GMT

No.

Re: Customer service agent

Y4J259 — Sun, 24 Mar 2024 02:50:48 GMT

No number. But go to your account and then messages and send a message to @CS_Agent

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Customer service agent

computergeek541 — Sun, 24 Mar 2024 04:39:59 GMT

@Y4J259 wrote:
No number. But go to your account and then messages and send a message to @CS_Agent
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Customers needs to be opening a ticket using the chatbot or using the app (and not by sending a pirvate message).