topic Re: Cannot change Birthdate in Get Support

Cannot change Birthdate

Syndicate604 — Tue, 04 Jan 2022 20:46:24 GMT

When I signed up the birthdate was wrong does this matter? Other then marketing stuff, there is no way to edit it on your profile and fix it.

Re: Cannot change Birthdate

matbasm — Thu, 22 Mar 2018 22:39:52 GMT

@Syndicate604, It is not a big deal. However, the moderators might need to one day use that to validate your identity.

If there is no way to do it via the self serve portal, then send a private messsage to the moderator team and ask them to change it for you.

Click here to send them a private message.
Information regarding the moderators team can be found by following this link.

Re: Cannot change Birthdate

will13am — Fri, 23 Mar 2018 01:16:31 GMT

The birthday is like a final safety measure for account identity. Unless other higher level ID like PIN is lost, birthday never enters the picture. If the incorrect birthday is known, that is good enough as entering a correct one. If there is going to be sleepless nights over this, then by all means ask the moderator team to fix it.