Access error message

Barneysvan — Sat, 23 Mar 2024 02:16:13 GMT

Electronic help is NOT helpful. Just takes me in circles for hours wasted was not able to get here for a long time either. The system acknowledges My identity is correct but error message stops access to account.

Re: Access error message

hTideGnow — Fri, 22 Mar 2024 23:15:33 GMT

HI @Barneysvan

if you are seeing the error trying to login, try using Incognito/private/secret mode on your browser.

if same,   please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: Access error message in Get Support

Access error message

Re: Access error message