topic SUBCRIPTION in Get Support

SUBCRIPTION

RUTHCO — Sat, 23 Mar 2024 02:50:19 GMT

I have download and follow the steps. I am subscribe but still on SOS

Re: SUBCRIPTION

Dunkman — Fri, 22 Mar 2024 14:38:49 GMT

Sorry to hear about your troubles. Community members on this forum are customers like yourself. We can offer troubleshooting advice, but don't have access to accounts.

Can you provide more details. New customer? Activation? Via website or app? PM physical SIM card or eSIM? Did you port your number? More details the better.

Thanks

Re: SUBCRIPTION

RUTHCO — Sun, 31 Mar 2024 03:34:28 GMT

The old sim did not work so I have to purchased a new sim.