topic Picture messaging still not working in Get Support

Picture messaging still not working

Alex104 — Fri, 22 Mar 2024 05:17:56 GMT

Hi all. For a few weeks now I have not been able to send or receive pictures. I've seen a lot of posts about people having issues with this and I've tried resetting my network settings, resetting all settings, as well as manually updating my APN. None of these have helped even after restarting the phone. For context I'm using a OnePlus 7T. Any other suggestions would be appreciated!

Re: Picture messaging still not working

NDesai — Fri, 22 Mar 2024 06:03:36 GMT

@Alex104 People usually have these kind of issues on older Android devices. Likely the APN settings needs some adjusting. Take a look at this announcement and make the necessary changes and make sure they match exactly. You need to turn on data in order to send and receive MMS messages.

Re: Picture messaging still not working

Alex104 — Fri, 22 Mar 2024 06:06:36 GMT

Thanks to a private message I was able to get it working again! I just changed the APN and APN type to all caps (SP.MB.COM and DEFAULT,MMS,DUN) and it seemed to fix the issue!