US Roaming

theBunman2 — Thu, 21 Mar 2024 22:19:51 GMT

I cannot connect to the US roaming talk and text package I paid for.

Re: US Roaming

Handy1 — Thu, 21 Mar 2024 22:21:23 GMT

@theBunman2 Ensure you have data roaming turned on in phone settings . And set phone to 4G/LTE not 5G and connect to T mobile or AT&T

Re: US Roaming

Chalupa_Batman — Thu, 21 Mar 2024 23:24:10 GMT

Hey @theBunman2 Do you have an Android or iPhone?

Re: US Roaming

softech — Thu, 21 Mar 2024 23:42:15 GMT

@theBunman2

Critical part to US roaming depends on T-Mobile/AT&T coverage and whether you can connect successfully onto either network.

If the phone is not connecting to T-Mobile/AT&T, change the Network Connection from Automatic to Manual and select and test both T-Mobile and AT&T and see which one you can connect.

If your issue is with voice, make sure VoLTE is enabled on the device setting. And if it does not work, try to change the Network to T-Mobile ONLY, and change Preferred Network Type or Network Mode to 2G and see if the calls go through.
Also, you can download VoIP app TextNow as a workaround to make calls and text if you have Wifi or if your roaming has data component and data is working

If your issue is with data, make sure your Roaming Mobile data is enabled and you have disabled your mobile data limiter. Also change your network mode to 4G (and don't try 5G until you can connect and works on 4G)

Re: US Roaming

theBunman2 — Sat, 23 Mar 2024 05:48:28 GMT

Android.

topic US Roaming in Get Support

US Roaming

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