topic Re: Can’t receive texts from non iPhone users in Get Support

Can’t receive texts from non iPhone users

PamMunc — Fri, 22 Mar 2024 05:12:27 GMT

I recently just got public mobile and I can’t receive texts from non iPhone users My number was transferred over

Re: Can’t receive texts from non iPhone users

Handy1 — Thu, 21 Mar 2024 10:10:37 GMT

@PamMunc

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Can’t receive texts from non iPhone users

softech — Thu, 21 Mar 2024 10:44:28 GMT

@PamMunc if you can receive incoming calls, then this is an iPhone setup issue and not something PM support can help, so opening ticket with them won't get you a solution

First, you need need make sure you can receive incoming calls , try calling yourself from landline and different mobile providers

if you can receive all incoming calls, then Make Sure MMS and GroupMake Sure MMS and Group Messaging Are Enabled Messaging Are Enabled on your iPhone settings