topic Re: Agent in Get Support

Agent

BillH1 — Wed, 20 Mar 2024 16:48:00 GMT

Ihow can I get an agent to discuss a billing problem?

hairbag1 — Wed, 20 Mar 2024 16:49:20 GMT

Use this link....give them as much account info as you can.ie: cell #, Acct #, name on acct etc..

hTideGnow — Wed, 20 Mar 2024 16:49:55 GMT

to discuss billing issue with agent, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Or you can also share your question here, but we are just customers like you, we can only advsie you what to check or so