topic Re: Using data while cell data off in Get Support

Using data while cell data off

BibiBunny — Wed, 20 Mar 2024 12:41:27 GMT

my phone is using data while cellular data is Off, while I sleep and i am on my home wifi. On February 19, 2024 i have in my history 0.02 MB at 12:30 am and 0.29MB at 1:30 am.

Re: Using data while cell data off

Handy1 — Wed, 20 Mar 2024 12:43:50 GMT

@BibiBunny Note PM updates its usage 2x a day so your seeing time stamped usage being updated when hour asleep but that was for the prior 12 hours used . If you have iPhone turn off wifi assist . With wifi on you can still use cellular day if wifi assist is enabled . Short of turning off cell data completely

Re: Using data while cell data off

BibiBunny — Wed, 20 Mar 2024 13:58:31 GMT

My wifi assist was disabled the whole time.

Re: Using data while cell data off

softech — Wed, 20 Mar 2024 14:00:37 GMT

@BibiBunny

PM does not update the data usage constantly. In fact, it only update it twice a day.

So, any entry you see is just a total usage between that timestamp and the timestamp of the previous entry. The early morning usage you see on the Usage log does not mean it was used in the morning but a total usage for the last 12 hours.

Also, for correct usage reading, always use Incognito mode to login My Account to avoid reading cached old info

Re: Using data while cell data off

hTideGnow — Wed, 20 Mar 2024 14:01:25 GMT

HI @BibiBunny

you didn't used those data that time, just PM posted cumulative usage two times a day.

Re: Using data while cell data off

on2wheels — Wed, 20 Mar 2024 16:38:59 GMT

I noticed this too, thought it was strange my phone was using data when I was on wifi. Does seem to be as hTideGnow says they update our usage once a day at that hour.