https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-number/m-p/1167677#M811809 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/396949">@Djms</a>&nbsp;</P><P>It could be 2 reasons.</P><P>- You closed your account before porting over to PM.</P><P>- The number can’t be ported over. So check if it can be ported.</P><P><A href="https://secure.koodomobile.com/checktransfereligibilityparrot/default.do" target="_self">https://secure.koodomobile.com/checktransfereligibilityparrot/default.do</A>&nbsp;</P><P>If it can be ported over and you didn’t close your previous account then click on the Chat button and type in Submit a Ticket for a agent to investigate the problem.</P> Wed, 20 Mar 2024 08:23:06 GMT BKNS27 2024-03-20T08:23:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-number/m-p/1167676#M811808 <P>I’m trying to port my number and I missed the text message they send, I didn’t respond in the time frame given to confirm the porting of my number. Now when I try to re do the part where you port the number over it’s telling me the number isn’t able to be ported over ? Not sure what to do here ?</P> Wed, 20 Mar 2024 07:10:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-number/m-p/1167676#M811808 Djms 2024-03-20T07:10:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-number/m-p/1167677#M811809 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/396949">@Djms</a>&nbsp;</P><P>It could be 2 reasons.</P><P>- You closed your account before porting over to PM.</P><P>- The number can’t be ported over. So check if it can be ported.</P><P><A href="https://secure.koodomobile.com/checktransfereligibilityparrot/default.do" target="_self">https://secure.koodomobile.com/checktransfereligibilityparrot/default.do</A>&nbsp;</P><P>If it can be ported over and you didn’t close your previous account then click on the Chat button and type in Submit a Ticket for a agent to investigate the problem.</P> Wed, 20 Mar 2024 08:23:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-number/m-p/1167677#M811809 BKNS27 2024-03-20T08:23:06Z