topic Re: Identity Confirmation 6-Digit Code in Get Support

Identity Confirmation 6-Digit Code

akitson45 — Tue, 19 Mar 2024 19:27:13 GMT

New customer attempting to log into my account. I have been able to receive confirmation codes via email however, it now wants to send one to me via text message. I have tried several times and not once received a code to get into my account.

Re: Identity Confirmation 6-Digit Code

Handy1 — Tue, 19 Mar 2024 19:36:01 GMT

@akitson45

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Identity Confirmation 6-Digit Code

akitson45 — Tue, 19 Mar 2024 19:38:25 GMT

Thank you... The chat bot wasn't helpful at all and I couldn't find the handle for the CS_Agents anywhere (everything took me back to chat bot).

Cheers!