topic Re: Phone plans in Get Support

Phone plans

qwerty123456789 — Thu, 14 Mar 2024 17:12:54 GMT

Why is there no 4G plans offered for me to switch into? I literally click to see 4G on the plans and nothing shows up.

Re: Phone plans

Handy1 — Thu, 14 Mar 2024 17:14:10 GMT

@qwerty123456789 Because all the 4G plans are for the valued new activation customers . Not us loyal customers who helped to build the company

Re: Phone plans

Mark42 — Thu, 14 Mar 2024 20:27:24 GMT

Is there any 5G you can switch to?

Re: Phone plans

hTideGnow — Thu, 14 Mar 2024 20:36:47 GMT

HI @qwerty123456789

everyone can choose 5G plans even you have a 4G phone and not 5G. The reason to that is all these plans are just about speed. The 5G plans are just 5G speed plans. What it means is it give you 250Mbps top speed. You can access the 4G networks on a 4G phones to get that speed as well

PM is nice that they pretty much got rid of the mid-speed plans (4G speed plans for top speed of 100Mpbs), everyone can pick 5G plans with better speed. Just choose the one with the price and data you want

Re: Phone plans

qwerty123456789 — Tue, 19 Mar 2024 17:23:26 GMT

Brining up 5G is a cop out to the question at hand.

Re: Phone plans

qwerty123456789 — Tue, 19 Mar 2024 17:25:33 GMT

The problem is I cant choose a 4G plan because PM doesnt offer me a 4G plan so Im not sure how you answered my question...