topic Re: Help Switching to Fizz Mobile (They have a better loyalty program) in Get Support

Help Switching to Fizz Mobile (They have a better loyalty program)

fun_commuting — Tue, 19 Mar 2024 02:22:46 GMT

After PM's stupid move removing their old loyalty program, I'm thinking of porting over to Fizz mobile. Should I deactivate my plan first and then begin the port or keep it active?

Re: Help Switching to Fizz Mobile (They have a better loyalty program)

softech — Tue, 19 Mar 2024 02:28:35 GMT

@fun_commuting

service must be active for the number to port out. So, you need to leave your PM account active.

and login My Account to get the account number. Best to provide account number for port request

Re: Help Switching to Fizz Mobile (They have a better loyalty program)

Sansan — Tue, 19 Mar 2024 02:27:58 GMT

In oder to port any number, you current account MUST be active. You initiate the port with them and reply to the text from PM. No refunds so best to port out close to next payment due date.

Re: Help Switching to Fizz Mobile (They have a better loyalty program)

DennyCrane — Tue, 19 Mar 2024 03:23:43 GMT

@softech and @Sansan are correct. To add, once the port is complete your Public Mobile account will be automatically closed.