topic Re: Account number in Get Support

Account number

Joshua8 — Sun, 24 Mar 2024 14:23:33 GMT

I need to reset my email address.

Sansan — Tue, 19 Mar 2024 02:25:50 GMT

Do you mean that you are locked out of email and forgot to password? You can choose to reset yourself by clicking on reset password option.

If not successful use the chat option.

NDesai — Tue, 19 Mar 2024 03:23:01 GMT

@Joshua8 If you already have access to your account and not able to update your email address, contact CS_Agent by creating a ticket through the chatbot.

Here are some faq that might help: https://publicmobile.ca/en/bc/get-help/articles/eversafe-troubleshooting